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What to Delegate First (And What to Keep)

You bill at $200/hour. You spent 12 hours this week on admin. That is $2,400 of your time on work that could be done for $25-$35/hour. Here is exactly what to hand off first and what to keep.

11 min read
What to Delegate First (And What to Keep)

You bill at $200/hour. You spent 12 hours this week on scheduling, invoicing, email, proposal formatting, CRM updates, and chasing a late payment. That's $2,400 of your time on work that could be done for $25-$35/hour.

You already know this. The math isn't the problem. The problem is that you don't know where to start. What goes first? What stays with you? What's safe to hand off and what falls apart if someone else touches it?

Here's the practical breakdown.

The $200/Hour Test

Before looking at specific tasks, apply one filter to everything on your plate:

Would a reasonable client pay $200/hour for you to do this?

If the answer is no, it's a delegation candidate. If the answer is yes, it stays with you (for now).

This isn't about whether you're good at the task. You might be excellent at formatting proposals. That doesn't mean a $200/hour brain should be doing it.

The test separates your work into two categories:

  • $200/hour work: Client strategy, relationship building, sales conversations, high-stakes decisions, creative work that requires your specific expertise
  • $20-$50/hour work: Admin, scheduling, invoicing, data entry, CRM management, email triage, content formatting, research, travel booking, file organization

Most consultants find that 30-40% of their week falls into the second category. At 50 hours/week, that's 15-20 hours of $20-$50/hour work being done by a $200/hour person.

Delegate Immediately: The First Five

These tasks have the highest ROI for delegation because they're time-consuming, repeatable, and don't require your specific judgment.

1. Email Triage and Management

You check email every 15-20 minutes. Most of what comes in doesn't need your personal response. A trained operations team can:

  • Sort incoming email into action-required, FYI, and archive
  • Draft responses to routine inquiries using your voice and templates
  • Flag urgent items for your direct attention
  • Follow up on unanswered threads
  • Unsubscribe from noise

The rule: you should only see emails that require your personal judgment or relationship. Everything else gets handled or sorted before it reaches you. This alone saves 5-8 hours/week for most consultants.

2. Invoicing and Payment Follow-Up

Almost half of freelancers spend roughly 6 hours/week on invoicing and accounting. Chasing late payments is one of the most emotionally draining admin tasks.

Delegate:

  • Invoice creation and sending on your billing schedule
  • Payment tracking and reminders
  • Late payment follow-up (first and second notices)
  • Basic bookkeeping categorization
  • Receipt organization for tax prep

Keep: Financial decisions (pricing changes, write-offs, payment plan negotiations). The operations team handles the process; you handle the judgment calls.

3. Calendar and Scheduling

Coordinating meetings across time zones, rescheduling, and managing availability eats 2-4 hours/week for most consultants. The mental overhead is disproportionate to the importance.

Delegate:

  • Meeting scheduling and rescheduling

Ready to stop spending your best hours on your worst work?